Privacy Policy
Last updated . Placeholder text pending legal review.
What we collect
From agents: name, email, mobile number, transfer number, NPN, licensed states, availability, and wallet activity. From callers: the details the AI agent collects on the call (first name, state, zip, product interest, callback number) and the call recording.
This section is a placeholder. Final wording arrives after legal review.
How we use it
To route each caller to a licensed, available agent, to ring and text that agent, to charge connected transfers, to send account notices, and to let admins review profiles and calls.
This section is a placeholder. Final wording arrives after legal review.
Who we share it with
Service providers that run the product: Twilio (voice and SMS), ElevenLabs (the AI agent), Stripe (payments), Resend (email), Supabase (database and login), and Vercel (hosting). Marketing partners see call volume and geography only, never agent names or dollars.
This section is a placeholder. Final wording arrives after legal review.
Retention
Account records stay while the account is open. Call records and recordings are kept for the period set by the admin. Wallet ledger entries are kept as an append-only record.
This section is a placeholder. Final wording arrives after legal review.
Your choices
Agents can turn SMS and email notices on or off in the portal profile. Reply STOP to any text to end transfer alerts by SMS; you will still see transfers in the portal.
This section is a placeholder. Final wording arrives after legal review.
Contact
Questions about this policy go to the admin contact shown in your portal.
This section is a placeholder. Final wording arrives after legal review.